FAQs

Everything you need to know before you shop with Euro Design

General
Shippings
Returns and exchanges

Do I get a certificate with my lab grown diamond?

What types of jewelry does Euro Design offer?

How long does it take to make and process my order?

Are your lab grown diamonds ethically sourced?

Can I get a custom jewelry design made?

How do you maintain quality standards?

Can I change or cancel my order after placing it?

What does Euro Design do for sustainability?

Do you offer engraving?

How can I contact Euro Design?

Is your jewelry solid metal or plated?

Are lab-grown diamonds real diamonds?

Are Euro Design's lab-grown diamonds certified?

Do you ship internationally?

How will my order arrive?

Will I need to pay customs duties?

How long will delivery take?

What are your return, exchange, and cancellation policies?

Are custom or personalized pieces returnable?

Who pays for return shipping?